FAQs

BEFORE YOUR ORDER

1.Why do I need to create an account?
Benefits of creating an account are so that:
  • You are able to view your order history including your order status, and you can re-print order documents
  • You can save your addresses for quicker and easier ordering next time
  • We have your details in case we need to contact you about your order
  • Be the first to know about our latest deals and get emailed exclusive offers
2.What size should I order?

ORDERING & PAYMENT

1.How do I use a coupon?
2.What payment methods can I use?
3.What should I do if my payment is refused?
4.Can I change my order?
5.Can I cancel my order?

DELIVERY

1.Do you ship worldwide?
2.What is your shipping methods?
3.How can I track my order?
4.How long will the shipping time take?

AFTER SALES

1.How do I return or exchange my order?
2.What if the items get damaged?
3.Can I get a full refund if I do not like the shoes?

STILL NEED HELP?

Contact us!